This Privacy Policy outlines how JRLP Couture collects, uses, and safeguards your personal details and proprietary design assets when you visit our website or use our garment manufacturing services.
1. Information We Collect
- Contact & Business Details: Name, email address, company name, phone number, billing info, and shipping addresses provided during inquiries or order placements.
- Design & Proprietary Assets: Tech packs, garment specifications, artwork, custom logo files, color swatches, and fabric preferences uploaded for production.
- Payment Information: Billing details and transaction records processed securely through encrypted third-party payment gateways (we do not store raw credit card credentials).
- Technical Data: IP addresses, browser types, device information, and website interaction data collected automatically via cookies to improve site performance.
2. How We Use Your Information
- Order Fulfillment: Executing custom knitting, sample creation, bulk manufacturing, quality control, and shipping.
- Client Communication: Sending order updates, digital proofs, invoice statements, and answering technical inquiries.
- Service Enhancement: Analyzing site traffic and user interaction to optimize web navigation and manufacturing inquiry processes.
3. Protection of Intellectual Property & Confidentiality
- Design Ownership: All custom designs, tech packs, logos, and unique garment specifications remain 100% your intellectual property.
- Non-Disclosure: We never reproduce, sell, or display your proprietary custom styles or designs for third parties without your explicit written consent.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal data to third parties. Information is only shared with trusted service providers necessary to run our operations:
- Logistics & Freight Partners: To deliver yarn samples, prototypes, and bulk production shipments.
- Payment Processors: To complete financial transactions securely.
- Legal Compliance: When required by applicable law, regulation, or court order.
5. Data Security
We implement industry-standard physical, technical, and administrative safeguards to prevent unauthorized access, loss, or misuse of your personal information and custom design files.
6. Your Rights & Contact Details
You have the right to request access to, correction of, or deletion of your personal data stored in our systems. For any privacy-related requests or questions regarding this policy, contact us at [dhanasekar@jrlpcouture.com].